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FREQUENTLY ASKED QUESTIONS

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Return POLICY

Returns are accepted on unworn products, within 30 days of the purchase date. Simply send your garment back to us with a note that you desire a refund, and we'll process your refund within 24 hours of receiving your return.

 

EXCHANGE POLICY

Exchanges are welcome within 30 days of the purchase date on unworn products only. 

Simply send your garment back to us with a note that you'd like to exchange your item and your desired size. If your desired size is available, it'll ship out within 2 business days. If your desired size is not available a full refund will be processed within 24 hours of receiving your items.

Returns + Exchanges address:

Shakeout Apparel / Returns

5275 Headley's Mill

Pataskala, Oh. 43062

do I need A PayPal ACCOUNT?

Not at all. We accept all major credit cards, simply click 'Check out with PayPal', then follow the instructions to use a credit card.

HOW DOES SHAKEOUT APPAREL FIT?

Our apparel is super soft, but do tend to shrink a tiny bit after the first wash. If you're between sizes, we'd recommend sizing up. Sizing charts available here.

Whats an 'original' tee & why is it discounted

Be sure to pay attention to the tee's title & price while your are shopping online. From here on out, every tee will be our new & improved tee, but we still have some 'originals' available. All 'original' tee's will include 'original' in the title & they're marked down 30%. On the product page of 'original' tee's, the following note will appear, "Please note, this is an 'original' tee. While still soft, it's not quite as soft as the new softer tee's. Any item that does not have 'original' in the title is our new softer tee!"

 

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